Privacy Policy

Last updated: March 19, 2026

1. Information We Collect

We collect information you provide directly when creating an account and using Checkup GG:

• Account Information: Name, email address, date of birth, username, and gaming platform IDs (Xbox Gamertag, PlayStation Network ID).
• Payment Information: Payment card details are processed and stored securely by our third-party payment processor. We do not store full card numbers.
• Match Data: Game results, screenshots submitted for verification, match history, and wagering activity.
• Device Information: Device type, operating system, and app version.
• Usage Data: How you interact with the app, including features used and time spent.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Process deposits, wagers, and withdrawals.
• Verify match results using AI-powered screenshot analysis.
• Prevent fraud, cheating, and unauthorized activity.
• Provide customer support and resolve disputes.
• Improve our services, features, and user experience.
• Send important account notifications and updates.
• Comply with legal and regulatory requirements.

3. Information Sharing

We do not sell your personal information. We may share information with:

• Payment Processors: To facilitate deposits and withdrawals.
• Service Providers: Third-party services that help us operate the platform (hosting, analytics, customer support).
• Legal Requirements: When required by law, regulation, or legal process.
• Other Players: Your username, gaming IDs, match history, and ranking are visible to other users.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption of data in transit and at rest, secure payment processing, and regular security assessments.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting support.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict processing of your data.
• Request a copy of your data in a portable format.
• Withdraw consent at any time.

7. Children's Privacy

Checkup GG is not intended for anyone under the age of 18. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email.

9. Contact Us

For privacy-related questions or requests, contact us at support@checkupgaming.com.